Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario

Description
Description (Service) Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace, unfair business practices and from the sale of goods and services * investigation and enforcement of consumer protection legislation * public education and awareness programs, including online searchable Consumer Beware List of businesses
Service Details
Hours Mon-Fri 8:30 am-5 pm * taped information available Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility General public
Application Call, email, or visit website * complaint form available online
Languages English ; French
Fees None
Address and Location
Located In Community Toronto Downtown Central
Address & Map
56 Wellesley St W, Suite 1600
Toronto, ON M7A 1C1
 
View Google Map
Intersection Bay St and Wellesley St W
Mailing Address PO Box 450 
77 Wellesley St W 
Toronto, ON M7A 2J6
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall ; Street parking
Contact Information
Office Phone Consumer Complaint Line 416-326-8800
Toll Free Phone 1-800-889-9768
TTY Phone 416-229-6086 ; 1-877-666-6545
Fax 416-326-8665
E-Mail consumer@ontario.ca
Website www.ontario.ca/consumer
Primary Contact Bianca Pocanschi, Coordinator, Inquiry and Information Services; Phone: 416-326-8642
Primary Executive Barbara Duckitt, Director