Ontario. Ministry of the Attorney General. Toronto

Ontario Victim Services Secretariat, Victim Support Line

Description (Service) The Victim Support Line (VSL) is a province-wide, toll-free telephone information line providing access to information on counselling, programs and support for crime victims.  
When you call the VSL, you can choose to speak with FindHelp to learn about services available in your community, 24 hours a day, seven days a week, or to register for Victim Notification to get information about individuals held in provincial jails, block unwanted inmate calls and register for offender updates. 
Service Details
Hours Counsellors: 24 hours for Findhelp * Victim Notification and Victim Liaison - messages will be responded to between 9am and 5pm
Areas Served Ontario
Eligibility Victims of crime
Application Call
Languages English ; French ; Services offered in 13 languages including: Arabic, English, French, Italian, Spanish, Chinese (Cantonese, Mandarin and Taishan), Filipino, Hindi, Kinyarwanda, Punjabi, Rundi, Swahili and Urdu
Fees None
Address and Location
Located In Community Toronto Downtown
Address & Map
18 King St E, 7th Flr
Toronto, ON M5C 1C4
Physical Access Fully Accessible
Contact Information
Office Phone Toronto 416-314-2447 * Admin: 416-325-3265
Toll Free Phone 1-888-579-2888
TTY Phone 416-325-4935
Fax 416-212-1091
Website www.attorneygeneral.jus.gov.on.ca/english/about/vw/vsl.asp
Primary Contact Debbie Falconer, A Program Coordinator
Alternate Contact CIC Contact, Community Information Toronto; Phone: 416-996-7576